Shipping policy

Shipping Policy
All KOA products are made to order and require preparation time before dispatch. Processing Time:
• Orders are typically prepared within 2-5 business days.
• During peak periods, processing times may be extended.

Shipping Time:
• Standard delivery timelines vary depending on location and courier services.
• Customers will receive tracking details once their order has been dispatched.
Please ensure all shipping information is accurate when placing your order.
KOA is not responsible for delays, failed deliveries, or additional charges resulting from incorrect address information provided by the customer.
Delivery timelines are estimates and may be affected by factors outside our control.